Engagement Specialist
Job Description
https://www.mohawkstudents.ca/jobposting-engagementspecialist
What Success Looks Like in This Role:
You have a passion for working for, with and engaging students. You bring positive energy each day to mentor, inspire, and build communities while fostering belonging. You move fast while keeping your attention to detail, and you tap into your problem-solving skills to support our Vision, Mission and Values. You are a leader, an encouraging voice, and thrive being on your feet, and when helping create experiences throughout the Mohawk Community.
Primary Accountabilities:
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Supports all MSA programming in executing student engagements through initiatives best suited to support the student life cycle.
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Builds and leads a team of student experience ambassadors that focus on the execution of experiences concentrating on programming, engagement, and representing the MSA brand.
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Oversees a student feedback program; accountable for sharing findings across the MSA while contributing to monthly reports.
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Provides knowledge and insight of student engagement strategies while collaborating with MSA Staff, Board, students, and partners.
Requirements & Prerequisites
HOW YOU DO IT
Responsibilities
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Collaborates with the MSA Student Experience Team (Programming, Student Services, Communications, Board Members), the Mohawk community to plan student-focused experiences at all campuses.
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Works with Student Experience Team in leading execution plans and logistics for events, workshops, activities and promotions; partnering with other staff members when necessary.
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Champion in Interpersonal Facilitation amongst students and staff.
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Hiring, mentoring, development, support and payroll for student experience ambassadors.
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Create and implement risk management and safety plans.
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Coordinates the use of all equipment, supplies and promo materials with all departments.
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Adapting to changing responsibilities and student needs.
What you Need in Education, Experience and Training for your Department:
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Post-secondary in Event Management, PR, Marketing or Communications and 2+ years’ practical experience or 5+ years’ experience in an event setting.
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Experience in leading a team, providing support and mentoring.
What you Need in Training for Team MSA
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Experience with streaming and video platforms would be an asset.
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Experience with technical production (AV) would be an asset.
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Ability to work independently with minimal guidance.
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Excellent communication and interpersonal skills.
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Exception organizational and multi-tasking skills.
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Valid driver’s license and own vehicle.
Physical Demands/Work Environment
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Standard work hours are 35 hours per week. This may include evenings and weekends when required based on the programming calendar.
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Able to work in a variety of event-related settings that may involve sitting, standing, lifting and transporting.
How To Apply
Please ensure you review the entire job description on our website listed above. There are more instruction for submissions listed below Please apply to: msarecruit@mohawkcollege.ca
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Please include the title ‘Engagement Specialist’, your last name and then your first name in the subject line of the email.
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Include your resume and create a work sample for the student employee framework based on the questions below (you may submit the answers in which ever format you see fits best).
Step 1:
Tell us your story as to why you would like to join the MSA team.
Step 2:
As the Engagement Specialist, you are responsible for building and leading a team of students to help execute day-to-day interpersonal student engagement initiatives to effectively inform and invite students to events, workshops, services and promotions. The kicker…the MSA is not exactly sure what this looks like!
Please submit a student employee framework that supports the execution of interpersonal student engagement initiatives which takes into consideration our Vision, Mission, and Values. How you submit this is up to you! Help us understand your vision by addressing the following questions:
What kind of model would best support Mohawk Students? What steps would you take to recruit, train, and mentor a student team?
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By having students engage with students, what outcomes can the MSA achieve?
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Highlight your understanding of collaboration and the benefits of partnering with the Mohawk Community.
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How would you measure success?
If you have questions regarding the hiring process for the Engagement Specialist position or you require accommodation in the interview process, please reach out to: msarecruit@mohawkcollege.ca
We will be accepting applications until June 30th or until the position is filled.
The expected, flexible start date is August 1, 2021.
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