Job Description

Customer Focus

Respond to all tenant questions, concerns and complaints in a timely manner
Keep detailed records of situations and solutions
Refer to Property Manager if unable to solve problems and relay all office communications and  updates to tenants
Collect and record in log books all incoming rent payments
Serve all legal documentation pertaining to non-payment of rent and/or further Landlord-Tenant litigation as directed by Property Manager.
Rent all upcoming suites utilizing and adhering to all Greenwin leasing policies.
Perform administrative duties as required
Maintain accurate records with respect to work orders
Provide on-call support for after-hours emergencies; building walk-throughs and assurance of building cleanliness
Focus on customer service and tenant retention

Building Cleanliness

Clean entrance and exit of building, laundry room (including wipe down washer/dryer) daily
Vacuum/wash floors, elevators, hallways, stairs, windows, and common rooms
Monitor and clean garbage chutes/compactor
Ensure general up keep of the building at all times
Perform seasonal duties as required (gardening, snow removal of walkways, salting, etc.)
Assist with the move in/out of tenants (cleaning of vacant units, etc.)
Minor maintenance as needed
Additional duties depending on Building needs and as required by Manager