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Bistro Department Head

Company: R. Denninger Limited
Wage: 0
Time: Full Time (30+ Hours a Week)
Hours per Week: 40
Public Transport Accessible? Yes
Suitable for Students? No

Job Description

Description
R. Denninger Limited is one of the finest food companies in the world. For more than 60 years, quality has been the founding criteria of our company. Denninger’s has five retail locations, a manufacturing plant and a warehouse all located throughout Southern Ontario. Denninger’s associates are hand picked to provide the best service in the industry. If you have a passion for customer service and thrive in a team environment, Denninger’s is the place for you!

What We Offer
A rewarding and fun work atmosphere
Flexible work schedules, posted 2 weeks in advance
Competitive wages
Associate training focused on developing practical skills
Employee Recognition Program
Career advancement opportunities
20% Staff discount across all locations
50% Staff discount at our Bistro/ Bitehaus
Immediate health, vision and dental benefits upon hire
Employee Assistance Program
Access to 24/7 virtual health care
Deferred Profit Sharing Plan (DPSP)


Requirements & Prerequisites

Job Summary: The role of the Department Head is to manage the operation of the Bistro department efficiently and effectively to achieve Sales and Net Operating Profit (NOP) goals while giving customers an excellent shopping experience.

Reports to: Store Manager

Duties
Sales & Gross Margin
Execute the Company’s Merchandising and Promotional strategies to achieve the Company’s sales objectives with the assistance of the category manager
With the assistance of the Store Manager, utilize the Store Promotion Master Book/ Intranet to execute department sales goals as assigned by the Store Manager by participating in biweekly/ monthly department head meetings
Analyse sales and gross margin reports with the assistance of the Store Manager to maximize sales and gross margin for the department
Ensure quality control of all products
Orders effectively to achieve maximum sales and gross margin
Ensure proper procedures are followed including not limited to credits, product rotation, invoicing, store transfers, receiving, etc.

Expense Control
Control labour costs through efficient weekly store schedules (to be approved by Store Manager)
Minimize all operational expenses (utilities, supplies, samples, waste, donations, etc.)
Conduct regular, preventative maintenance of equipment to ensure proper functionality and control of equipment expenses

Policies and Procedures
Enforces and adheres to all applicable legislation to ensure a safe and clean retail environment
Support the Company Mission, Vision and Guiding Principles
Enforce all Company policies and procedures
Manage and report any accident, incidents, WSIB cases to the Store Manager
Reports maintenance repairs in accordance with the Company’s reporting procedure

People Management
Ensure completion of departmental tasks by delegating to associates within the department
Communicate staffing levels to the Store Manager to ensure departmental efficiency and customer service
Provide ongoing training and guidance to all members of the department
Responsible for the performance management of all members of the department with the assistance of the Store Manager, using employee meeting records and annual performance reviews
Attend regular department head meetings to review all policies, procedures and expectations and goals and achievement of goals in the department
Ensure a harmonious and productive working environment in the store to maximize associate morale and performance
Respond to customer concerns / issues in an appropriate and timely manner.

Shift Management and Key Holder Responsibilities
When assigned as active shift manager, you are responsible for the general communication and organization between all departments.
Ensures all store opening procedures are followed and complete when designated as opening shift supervisor
Ensures all mid shift procedures are followed and complete when designated as mid shift supervisor
Ensures all closing shift procedures are followed and complete when designated as closing shift supervisor

All other duties as assigned by Management

Requirements
A minimum of 2 years service with Denninger’s or equivalent experience in a similar retail environment
Demonstrate a comprehensive understanding of the department
Demonstrate a hands on management style
Proven leadership skills and ability to delegate
Demonstrates strong communication skills throughout all levels of the organization
Demonstrates professionalism throughout all levels of the organization
Proven ability to handle confidential information
Excellent time management skills

Essential Job Functions
Stand and walk for extended periods of time.
Bend and stoop to grasp objects and climb ladders. Bend and twist neck and waist, reach above and below shoulders and squat.
Bend and lift loads, not to exceed 50 pounds. Push and pull carts weighing up to 100 pounds.
Repetitive use of hands for grasping, pushing, pulling, and fine manipulation.
Environmental exposure to extreme temperatures (coolers, ovens, freezer, outdoors, etc.)

We thank all applicants, however, only those being considered for an interview will be contacted.

Denninger’s Limited is an equal opportunity employer and we value the importance of diversity and dignity in the workplace. If you are contacted by R. Denninger Limited regarding a job opportunity, please advise prior to the interview if you require accommodation and we will work with you to make appropriate arrangements.

How To Apply

https://denningers.applytojobs.ca/