Employment Counsellor
Job Description
Employment Hamilton (EH) has delivered employment and training services since 1972. Funded by Employment Ontario / Fedcap Canada, EH supports job seekers and employers through counselling, job development, and access to training programs.
Role Summary
The Employment Counsellor supports job seekers to prepare for, obtain, and maintain employment. This includes assessment, action planning, job search support, employer engagement, and ongoing follow-up in a performance-based, documentation-driven environment.
Key Responsibilities
Client Service & Case Management
• Conduct client assessments and develop individualized Employment Action Plans
• Provide job search support (resume development, interview preparation, job targeting)
• Identify and address barriers to employment through referrals and supports
• Maintain an active caseload and provide ongoing follow-up
Documentation & Compliance
• Maintain accurate, timely case notes and records in database systems
• Complete all required documentation to meet Employment Ontario / Fedcap standards
• Track client progress, outcomes, and required follow-up activities
Employer & Community Engagement
• Liaise with employers to identify opportunities and support placements
• Match and market suitable candidates to employers
• Maintain awareness of local labour market trends and opportunities
• Connect with community partners to support client outcomes
Team Contribution
• Participate in team meetings and share information on opportunities and client needs
• Support workshops or group sessions as required
Work Environment & Expectations
• Full-time, 35.5 hours per week
• Standard hours: Monday–Thursday 8:30–5:00, Friday 8:30–3:00
• Occasional evening or off-site activities (e.g., workshops or employer meetings)
• Role involves managing a high-volume caseload with defined service and documentation expectations
Compensation & Benefits
• Starting salary: $923/week (~$48,000 annually)
• Salary review after 4-month probation
• Benefits eligibility reviewed after 4 months
Why Join EH
• Structured training and onboarding provided
• Team-based environment with shared client outcomes
• Opportunity to develop skills in employment services and community engagement
• Direct impact supporting individuals to enter and remain in the workforce
Requirements & Prerequisites
Qualifications
• Post-secondary education in a related field is an asset or equivalent experience
• Strong communication skills (written and verbal)
• Ability to manage multiple clients, priorities, and deadlines
• Comfortable with documentation and data entry in structured systems
• Ability to build rapport with a diverse client population
• Basic proficiency in Microsoft Office (Word, Outlook; Excel an asset)
• Knowledge of the Hamilton labour market and community resources is an asset
• Second language is an asset
How To Apply
• Submit your cover letter and resume (in a single PDF) to HR@EmploymentHamilton.com with the Subject Line “Employment Counsellor Position”
• Include your city of residence in your resume
• Applications will be reviewed on a rolling basis; Posting closes May 28, 2026
A satisfactory Criminal Record Check is required. EH is an equal opportunity employer. Accommodation is available throughout the recruitment process upon request.
Employment Hamilton thanks all applicants for their interest, however, only those selected for an interview will be contacted.
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