Job Description

Who We Are

Founded in 1889, YWCA Hamilton is known as one of Hamilton’s original social innovators and works from a feminist, anti-racist, and anti-oppressive framework. We are dedicated to strengthening women’s and girl’s voices, broadening their choices, building dynamic leadership and providing essential services that promote safe, inclusive and equitable communities.

YWork for us?

At YWCA Hamilton, we are intentional about fostering a workplace culture that values positive physical and emotional well-being through our values of Inclusivity, Equity, Community, Self-determination, and Accountability. We invest in our employees so that we can bring our values into the communities in which we live. We offer our employees:

• On-the-job training and professional development opportunities
• Childcare discounts
• Opportunities to get involved in our community
• A competitive total rewards package

If you’re passionate about making a positive impact in the lives of women, children, and families every day, we would love for you to join our team!

Position Description

Job Code:   2-MAD-2023

Department: Facilities

Reports to: VP Finance & Asset Management

Location: Hamilton, ON

Hours of Work:  37.5 hours per Week

Start Date: TBD

Posting Date: February 6th, 2024

• Accountable for the day to day operations management, monitoring and control of YWCA Hamilton owned, leased and operated facilities, with a focus on building operations, property and preventative maintenance and contractor management;
• Plans, organizes, maintains and manages the operations and reliability of YWCA facilities (15 facilities (1 multi-use site -McNabb Street),( 1 multi-use site – Ottawa St. North) 10 group homes, Phoenix Place, 2 independent living facilities and 11 childcare sites within schools) and general infrastructure systems;
• Manages and provides guidance to staff and/or vendors and contractors in day to day repair, maintenance and cleaning of all YWCA facilities and sites;
• Provides facilities and operational input to the Director, Building Services on major/minor capital projects, remodel-improvement projects;
• Administers, plans and prioritizes work orders and provides efficient and effective communications to clients and vendors/contractors on required repairs and preventative maintenance;
• Establishes and implements work programs for startup/shutdowns and preventative maintenance of facility areas;
• Responsible for equipment maintenance, including repair of all major equipment and systems (e.g. HVAC, plumbing, electrical, mechanical, security systems);
• Develops policies and procedures, ensures compliance and escalates as required;
• Verifies equipment, materials and projects conform to applicable standards, procedures and by-laws;
• Ensures all site management and operations practices follow YWCA, client and Ministry standards (e.g. building code, fire code, public health requirements and regulations), as required;
• Performs monthly reporting, forecasting and asset management on all sites;
• Develops and implements a portfolio/project management plan, and delivers management reports as required;
• Updates and maintains accurate records and official documentation as per the record retention plan;
• Maintains and updates standard operating procedures (SOPs) and emergency response documentation as required;
• Manages, negotiates, monitors, documents and evaluates external vendors’ and contractors’ services to ensure terms of agreements are met, quality services are delivered and the YWCA receives good value and ensure all invoices are received and processed in a timely manner;
• Develops, maintains and controls cleaning, maintenance and refurbishment expenditures;
• Manages annual operating budget, develops strategies where variances identified;
• Directly manages Maintenance employees including recruiting, training and evaluating performance, indirectly manages vendors and contractors;
• Works to build a strong Facilities team, defining annual goals and service standards;
• Maintains high level of confidentiality when working with employee and contract information;
• Oversees on-call procedures of the Facilities Department and participates in the on-call rotation with the Facilities team to support emergency service needs of YWCA sites after hours, weekends and holidays;
• Leverages external parties ( e.g. contractors, consultants) to achieve specific results( e.g. projects, building maintenance);
• Nurtures and forms meaningful internal and external working relationships and partnerships;
• Demonstrates and models strong leadership behaviors as a member of the management team;
• Ensures that all permits and licenses are obtained and up to date;
• Represents the YWCA Hamilton and always maintains outstanding public relations skills and a professional image in the community;
• Understands emerging trends, leading practices, industry professional standards;
• Fosters a safe and healthy work environment; ensures employees comply with health, safety standards that meet or exceed legislated requirements;
• Supports YWCA Hamilton mission, vision and values;
• Perform other duties as required.

WORKING CONDITIONS:

• Works a standard 37.50-hour work week;
• Regular visits and inspections of facilities and construction sites;
• Regular on-call emergency coverage required (e.g. HVAC issues, floods).