Job Description

JOB OVERVIEW

Guardian International Protective Services Inc. is currently seeking two (2) energetic, enthusiastic, dynamic individuals with superior customer service skills for a FULL-TIME role as Concierge/ Security in a luxury residence in Burlington Ontario. Candidate must easily be able to interact with co-workers, residents, and guests in a confident, courteous, and pleasant manner. Strong computer literacy and multitasking are essential. This position requires attention to detail, reliability, thoroughness, and an “it’s my pleasure” attitude. The Lead Concierge is responsible for the overall satisfaction of residents and guests by offering warm and friendly assistance, providing convenient amenities, and executing daily tasks in accordance with resident requests and within property operation guidelines.

Available Shift:
Full time 2pm to 10 pm

Monday to Friday

Compensation:

14.50 per hour

* *PRINCIPAL DUTIES:

The following statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements, which may be inherent in the position:

• Visitor and Contractor access control

• Assist residents and guests with information, directions and other inquiries of a general nature, and know when (and to whom) to direct inquiries requiring specialized attention.

• Maintain an overall knowledge and understanding of general operating procedures and practices, and staff member’s names, titles and responsibilities.

• Build relationships with members and recognize by name.

• Maintain member confidentiality.

• Maintain thorough knowledge of activities calendar and schedule including details of special functions, e.g., holiday parties, etc.

• Be the “eyes” and “ears” for Resident Services or medical intervention. Some members may think they don’t need assistance, when indeed they might.

• Perform specific work duties and responsibilities as assigned by Management.