Job Description

WALK IN CLINIC RECEPTIONIST
March 30, 2023

DESCRIPTION:
To successfully provide administrative and resource support for internal staff within the walk the clinic, as well as use considerable tact and diplomacy in performing a variety of clerical functions in the support of patient care. This is a fast paced environment where independent thinking and good teamwork qualities are a must. Excellent time management and multitask ability are critical to the success of this position.

RESPONSIBILITIES:
– Successfully completes general daily administrative tasks on a pro-active basis
– Provides excellent customer service to all patients registering with the clinic.
– Answers phone calls
– Register and verifies patient demographics ensuring accuracy and avoiding duplication; must validate Health Card information
– Creates charts in PS for new patients
– Answers daily messages and requests from the doctors
– Performs a variety of clerical support functions including: photocopying, faxing and performing cross functional responsibilities as required; performing other duties consistent with the job classification
– Creates invoices and takes payments for forms/self-paid visits.
– Keeps track of all payments in the payment records along with the invoices.

KEY COMPETENCY AND SKILLS:
– Must be detailed oriented and possess the ability to detect errors and irregularities quickly
– Excellent verbal and written communication skills, high proficiency in English
– Multitask oriented, a quick learner and possess the ability to work well under pressure
– Professional image and mature approach to customer service
– Ability to function with minimal supervision
– Demonstrated ability to handle confidential information in a mature and professional manner
QUALIFICATIONS:
– High School diploma mandatory
– Medical Office Administration education or equivalent work-related experience
– Strong keyboard skills
– Previous experience with PS software
– 1-2 years of Medical Reception experience
– This job is suitable for a student.

This job starts at $17.017, $17.68 after 90 days probation. This is a unionized position.