PC Financial Payments & Rewards Representative
Job Description
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Payments & Rewards Representative
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1550 Upper James St, Hamilton, ON
Location:
1550 Upper James St, Hamilton, Ontario, L9B 2L6
President’s Choice Bank (PCF) is a wholly-owned subsidiary of Loblaw Companies Limited (LCL) and was established to promote President’s Choice Financial products and services across Canada. PCF is focused on providing everyday payment solutions and services that reward the everyday. It operates in the following segments:
- Mastercard: The President’s Choice Financial Mastercard is offered and operated by President’s Choice Bank.
- Insurance: Home and auto insurance are offered through affiliates and relationships with several insurance companies.
- PC Optimum: All PC Financial payment card customers earn PC Optimum points that can be redeemed in participating Loblaw banner and Shoppers Drug Mart stores.
- PC Services: this division of Loblaws Inc. operates in the same office location and includes The Mobile Shop and Gift Card businesses which are focused upon delivering convenience and exceptional value to LCL customers. Loblaws Inc. is a wholly-owned subsidiary of LCL.
LCL is Canada’s largest food distributor and has expanded into certain non-food categories, with operations across the country. LCL concentrates on food retailing with the objective of providing consumers with the best in one-stop shopping for everyday household needs.
PCF is an important business unit within LCL that manages and develops the products and service programs in order to improve the customer experience, maximize value, and provide a platform to enhance customer insights and relationships. PCF’s vision is vision is to make the everyday simple and better.
As part of our head office team, you will deliver exceptional service and experience to our retail store customers across our network of PCF pavilions located in our various Loblaw retail banners. The ideal candidate will approach customers confidently and enthusiastically to promote and sell a variety of our products and services. You will have the opportunity to demonstrate leadership and leverage your sales experience as you become a product expert and achieve sales targets. You take pride in understanding customer needs as we continue to build a customer centric environment.
As part of our selection process, please complete our Payments & Rewards Candidate Assessment: https://pcfinancial.traitify.com.
President’s Choice Financial & Services offers a competitive compensation package and pays for performance! In addition, this role is a great introduction to the variety of opportunities across the enterprise.
Come and join a winning team who demonstrates innovation, energy, creativity and vision. We recognize the importance of a diverse workforce and we therefor encourage applications from Aboriginal Peoples, women, members of a visible minority and persons with a disability. We thank all applicants for their interest, however, only those selected for an interview will be contacted.
PC Financial recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants and colleagues with disabilities.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.
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Requirements & Prerequisites
What you’ll need:
- Post-secondary education with minimum 1 year of customer service and sales experience in a retail or financial environment
- Excellent communication skills with demonstrated ability to engage and influence current and potential customers by understanding their needs and recommending relevant products and services
- High level of integrity and accountability as you work with confidential customer information
- A dynamic personality that thrives in an autonomous and fast paced environment
- A go-getter and results-oriented mindset who takes the initiative in managing multiple priorities and queries
- Openness to learn through daily interactions with peers and leadership
- Eagerness to pursue new challenges and opportunities to grow within the organization
- Ability to travel to multiple store locations with reliable access to a vehicle considered an asse
How To Apply
https://myview.wd3.myworkdayjobs.com/en-US/pc_financial/job/1550-Upper-James-St-Hamilton-ON/Payments—Rewards-Representative_R2000184083-1