Account Executive for Membership.io
Job Description
Account Executive for Membership.io
membership.io – Product Site (Formerly searchie.io)
northresults.com – Company Site
Hybrid remote in Brantford, Ontario
Note on re-branding: Searchie.io is currently rebranding to Membership.io (M.io). While you may see references to our previous branding on our website, please note that this role and all related communications reflect our exciting new chapter as Membership.io. Our full transition, including the updated website, will be complete by September 2024.
Reports to: Andrew Ferraccioli
Location: Brantford, Ontario. (Hybrid)
Term: Full-time
Salary: $70,000 – $80,000 + Commission
*OTE to be determined
Who we are
At North Results, we empower our customers with the tools, training, and support they need to launch successful businesses. Our suite of products, including the leading content management software Membership.io (M.io), is designed to help build and grow membership businesses. We live and breathe our core values of Community, Fun, Impact, Innovation, Integrity, and Simplicity. Join our dynamic and growing tech company based in Ontario, Canada, and be part of our vibrant, collaborative culture where your contributions are valued and recognized!
We offer a hybrid work environment, opportunities for professional growth and development within a fast-growing company, and a chance to join a company that’s redefining content management and delivery.
Our platform
Membership.io is a fast-growing content management software that revolutionizes the way content creators and businesses deliver experiences. M.io offers a user-friendly way to deliver content and the fastest way to build courses, websites, content hubs, or membership sites. As an all-in-one platform, we enable users to manage, monetize, and amplify their content, setting new standards in the industry.
What We Need
We are seeking a dynamic Account Executive to join our expanding team. In this pivotal role, you will be at the forefront of our growth, expanding our user base, fostering strong customer relationships, and driving the adoption of our innovative platform. If you are passionate about content, technology, and delivering exceptional customer experiences, we want you on our team.
What You’ll Do
Develop and Execute Sales Strategies:
- Identify, qualify, and secure new business opportunities in targeted markets.
- Implement strategies to effectively reach potential clients and close sales.
Manage the Sales Cycle:
- Lead discovery conversations with prospects to identify their needs and align solutions.
- Oversee the entire sales process from prospecting to closing deals, including conducting presentations, leading negotiations, and managing contract signings.
Customer Relationship Management:
- Build strong relationships with prospective customers that can be successfully transitioned and maintained by the Customer Success Team.
- Develop and maintain long-lasting relationships by understanding customer content management needs and demonstrating how Membership.io adds value.
Collaborate with Internal Teams:
- Work closely with Product, Marketing, and Support teams to ensure seamless onboarding.
- Provide market insights and feedback to shape product development and marketing strategies.
Achieve Sales Targets:
- Consistently meet and exceed quarterly and annual sales goals.
- Drive new business growth and maximize revenue potential, with an uncapped commission structure and quarterly incentives.
Specific Success Criteria / Outcomes
Achieve Sales Targets:
- Consistently meet or exceed quarterly and annual sales targets.
- Generate a specified amount of revenue from new business opportunities.
Lead Generation and Conversion:
- Identify and qualify a high volume of leads within targeted markets.
- Maintain a strong conversion rate from lead to customer.
Sales Cycle Efficiency:
- Shorten the average sales cycle duration while maintaining high-quality interactions.
- Successfully manage the entire sales process from prospecting to contract signing.
Use of CRM and Sales Tools:
- Efficiently utilize HubSpot and other sales tools to manage and track sales activities.
- Maintain accurate and up-to-date records of all sales activities and customer interactions within the CRM.
- Airtable experience is a plus for managing additional workflows and data organization.
Requirements & Prerequisites
Functional Skills
- Sales and Business Development: Prospecting, lead generation, sales strategy, and closing deals.
- Communication and Relationship Management: Active listening, customer relationship management, and presentation skills.
- Technical Knowledge: Product expertise and industry knowledge.
- Analytical and Problem-Solving: Data analysis and effective problem-solving.
- Organizational Skills: Proficiency with CRM tools and strong time management.
- Collaboration and Adaptability: Team collaboration and adaptability.
Leadership and Execution Behaviors for this Role
- Collaboration: Actively collaborate with Product, Marketing, and Support teams to ensure seamless customer experiences and contribute insights in cross-functional meetings.
- Market and Product Knowledge: Stay informed on industry trends and demonstrate expertise in Membership.io’s products during customer interactions.
- Presentation and Negotiation: Deliver persuasive presentations and negotiate favorable terms for both the customer and the company.
- Customer Relationship Management: Build long-lasting customer relationships and establish a feedback loop with the Customer Success team to improve new business targeting and transitions.
- Continuous Improvement: Seek feedback and adopt new sales techniques to enhance both personal and team performance.
Qualifications
- 2-5 years of proven experience in sales, business development, preferably within tech, SaaS, or content management sectors.
- Proven success as a full-cycle Account Executive, managing the sales process from prospecting to closing deals.
- Entrepreneurial experience or working closely with entrepreneurs, with an understanding of the unique challenges they face.
- Strong knowledge of content management systems, digital marketing, and customer engagement platforms.
- Excellent communication and presentation skills, able to clearly articulate complex solutions.
- Consistent track record of meeting or exceeding sales targets in a solution-selling environment.
- Highly motivated and proactive, thriving in fast-paced, dynamic environments.
- Strong problem-solving and strategic thinking skills focused on customer needs and business growth.
- Bachelor’s degree in Business, Marketing, Communications, or a related field preferred.
How To Apply
Please apply on our website: https://northresultsinc.applytojobs.ca/sales/32885
To learn more about what we do at North Results, check out the following links:
membership.io – Product Site (Formerly searchie.io)
northresults.com – Company Site
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