Administrative Assistant
Job Description
Employment Hamilton (EH) has been delivering employment and training services to clients and employers since
1972. Funded by Employment Ontario, EH offers employment counselling, a Resource and Information Centre, Better
Jobs Ontario and other programs and services. We operate on a continuous improvement model in every facet of our
services.
EH prides itself on providing superior service in a welcoming environment that promotes integrity and respect. We
are looking for an outgoing individual who is eager to learn, resourceful and excels in written and verbal
communication.
Key Responsibilities
• Format and proofread resumes submitted by staff, ensuring accuracy, consistency, proper grammar, spelling,
punctuation, and professional presentation
• Provide support to clients using the Resource Centre, including assisting with computers, printers, copiers, and
other available technology and resources
• Make a high volume of outbound phone calls, texts, and emails to clients to verify employment status and
obtain or confirm information
• Complete accurate and timely data entry and maintain client and program information in Excel and other digital
systems
• Use Excel and other digital tools to support tracking, reporting, scheduling, and day-to-day administrative
activities
• Provide reception and administrative coverage as required, including answering phones, greeting clients,
directing clients to the appropriate staff member, and providing general information about our services
• Maintain a welcoming, professional, and supportive environment for clients, staff, and community partners
• Perform other related duties as assigned
Requirements & Prerequisites
• Demonstrated ability to successfully carry out the responsibilities listed above with accuracy and attention to
detail
• Excellent client service skills; empathetic to the clients we serve
• Strong English communication skills (written and spoken), including grammar, spelling, punctuation,
proofreading, and professional formatting
• Excellent attention to detail when completing data entry, tracking information, and preparing documents
• Proficiency with MS Office, including strong Excel skills for accurately entering, organizing, tracking, and
reporting data
• Proficiency with Outlook, email, calendars, Teams, SharePoint, and other digital communication and
administrative tools
• Comfortable making frequent outbound phone calls and communicating professionally with clients by phone,
text, and email
• Demonstrated ability to use excellent judgment, establish rapport and communicate effectively with the EH
team, a diverse clientele and community agencies
• Enthusiastic team player with strong time management skills
• A self-starter, eager to learn, who works well with minimal direct supervision
• The ability to start immediately upon an offer is an asset
How To Apply
Interested candidates who possess the above qualifications, have good judgment and are empathetic to the
unemployed are invited to apply.
• Email your cover letter and resume in ONE PDF attachment to HR@EmploymentHamilton.com
• Use the subject line – “Administrative Assistant”
• Please ensure your resume includes your city of residence
• EH is a non-profit organization. Starting salary is $860 weekly. Probationary period is 4 months. Usual weekly
hours M-F 35.5 hours.
Resumes will be reviewed as they arrive with a final deadline of September 25, 2026. This
posting may be filled prior to the deadline. No telephone enquiries please.
To be considered for employment, a satisfactory Police Criminal Record check/Vulnerable Sector Search is required.
Accessibility accommodations are available for the recruitment process upon request. If contacted, please advise us if
you require any accommodation. Employment Hamilton is an equal opportunity employer.
We thank all applicants but only those considered will be contacted.
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