Medical Office Assistant - 26 003

Job Description

We are a busy, well-established family medical clinic in Dundas with a collaborative, supportive team of physicians and allied health professionals. We pride ourselves on efficient workflows, strong patient care, and a respectful workplace culture.

We are seeking an experienced Medical Office Assistant to join our team. This role is ideal for someone who is organized, dependable, and confident working in a fast-paced primary care environment.

***PS Suite experience is MANDATORY for this role. Candidates WITHOUT PS Suite experience WILL NOT be considered.

Key Responsibilities:

• Patient reception: check-in, check-out, phone coverage, and appointment booking
• Managing physician schedules and advanced access booking
• EMR documentation using PS Suite (mandatory)
• Handling referrals, faxes, Ocean eReferrals, and follow-ups
• Triaging incoming patient calls appropriately
• Processing forms, insurance requests, and reports
• Maintaining patient confidentiality in compliance with PHIPA
• Supporting daily clinic operations and team workflows

What We Offer:

• Competitive compensation based on experience
• Supportive and experienced leadership
• Well-structured workflows and clear role expectations
• Stable, long-term opportunity in a growing clinic
• Positive, team-based work environment

Wage: $21–22/hour depending on experience; Benefits: Health Spending Account

Days & Hours of Work: Mon – Thurs: 8:30am – 4:30pm, Friday: 8:30am – 1:00pm