Scouting Relationship Manager (4 positions)

Job Description

The  Scouting Relationship Manager (SRM) is a trusted partner responsible for the successful execution of Scouts Canada’s strategic priorities. The SRM designs and manages business plans that delivers on our Mission to develop well rounded youth better prepared for success.

The SRM provides direct support to assigned “accounts” of segmented Areas and Groups, proactively facilitates the relationship within the Scouting network to ensure program quality, safety leadership, membership engagement and achieves excellent customer service to positively impact our mission through membership growth. Responsibilities include setting and managing expectations of parents and volunteers to enable safe, fun, youth led adventures based on plan-do-review.

• Strategically identifying and working locally to create membership growth while sustaining the existing membership base.
• Measuring, monitoring and analyzing data to provide trusted advice to Council, Areas and Groups
• Building relationships with volunteers with the appropriate support to create a collaborative working relationship
• Building organizational capacity through volunteer recruitment, support and engagement.
• Increasing visibility for Scouting in the community
• Collaboratively developing and implementing a plan for volunteer recruitment, support, and territory capacity building that will support delivery of consistent, high quality youth programs.
• Being a trusted advisor and a key resource for program knowledge, organizational policies, and the Volunteer Support Strategy.
• Through proactive communication, establish and maintain positive relationships with Council, Area, Group, and (as appropriate) Section leadership teams