Dispatch Scheduler/Admin Assistant
Job Description
Our company is looking for a reliable Dispatch Scheduler/Administrative Assistant to help with guard scheduling and administrative duties. The successful candidate will be responsible for using a software scheduler to establish employee schedules, handle customer related issues and assist with office administration. In addition, the successful candidate needs to be able to adjust to last minute changes and work with employees to schedule security services for new or established clients when necessary.
Some of the tasks you will be performing are:
Develop employee schedules and maintain contact with employees and clients throughout the day·
Collaborate with management to accommodate the needs of customers
Act as a communication liaison and answer incoming phone calls from guards in the field and other employees
Cultivate strong relationships with guards and customers to reduce the stress that comes with last minute schedule changes
Monitor any sudden schedule changes or other issues and work with employees and management to establish sufficient security coverage
Assist with various administrative tasks within a busy office environment
Wage: $19-$21 per hour
Requirements & Prerequisites
Valid Ontario Security Guard Licence is an asset
Min 1 year experience with a Security firm
Min 2 years Dispatch experience required
Min 2 years office administration role
Post secondary schooling required (or equivalent job experience)
Must be able to work a flexible schedule that includes occasional evenings, weekends and holidays
Ability to work in a team environment in high pressure situations
Strong written and oral communication skills (English)
Customer Service Experience
Proficient Computer skills (MS Office, Outlook)
Willingness to help out where necessary and take on multiple roles within a busy office
Health and Safety Administration is an asset
How To Apply
Send resume to fran@calibercommunication.ca
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