Job Description

RESPONSIBILITIES:

Conduct initial intake and screening of clients seeking admission

Register clients into HIFIS database, assign bed and provide necessary toiletries

Prepare and provide meal tickets and/or prepared bag lunches according to approved procedures

Record activities and incidents shared communication log and incident report forms in an objective and concise manner

Refer clients to case management, chaplain and program manager as needed

Complete clerical tasks and provide direction to phone inquiries

Contact emergency service personnel as needed, i.e. ambulance, COAST, police etc.

Answer telephone and provide inquirer with necessary direction

Maintain cleanliness of front desk area inside and out

Provide clients with medication bins and return bins to secure medication cabinet

Monitor security cameras and work closely with security and staff to resolve security concerns

Complete incident and communication reports, statistics/cash report before completing shift

Maintain confidentiality with regard to clients/staff and Centre’s records

Work closely with and carry out tasks assigned to you by your supervisor

When necessary call in relief workers according to procedures using on-call list

Bed checks to be done according to approved procedures (nights)

Perform other duties as assigned

Saturdays, Sundays 3pm to 11pm (temporary, part-time until March 31, 2020) with unpaid lunch