Requirements & Prerequisites

Reporting to: Quality Assurance Supervisor

Classification: Part Time Temporary. 4 FTE; 2 days per week (1 year contract); Union

Salary Range:   As per Band 5:  $56,121.00 – 66,814.00 per annum

Starting Date:  As soon as possible

Application deadline: July 16th, 11:59 PM

Application Procedure: Please apply through our Career portal section of our website: https://hccas.ca

Guided by Catholic values and teachings, we serve and offer bilingual (English/French) service to children, youth and families within the Hamilton community to protect their safety and well-being, strengthen families and nurture lifelong relationships.

The Catholic Children’s Aid Society of Hamilton is committed to having a workforce that is reflective of the diversity of the city of Hamilton and strongly encourages applications from all qualified individuals, especially those who can provide different perspectives and contribute to a further diversification of ideas.

We are currently seeking a temporary Part Time Data Quality Assurance Technician to join our team in Hamilton.  This position is scheduled as .4 FTE; 2 days per week. This position is for a one-year contract.

KEY RESPONSIBILITIES

JOB DUTIES

• Compiles and reports statistics for quarterly reporting to the Finance Director; examines data for accuracy as needed.
• Creates reports to extract data as needed using data assurance tools, including but not limited to: SQL queries, Cognos, report writing tools and other provincial tools; examines reports for accuracy as needed.
• Provides support to the Quality Assurance department in the completion of data requests; examines data for accuracy as needed.
• Coordinates work with supervisor and follows the direction of the supervisor after consultation when required.
• Completes mandatory training and participates in ongoing agency training.
• Demonstrates leadership and a commitment to the principles of anti-oppressive practices and anti-racism based on justice, fairness, equity, respect of the beliefs and traditions of others.
• Complies with agency Health and Safety policies and the Ontario Health and Safety Act, and regulations.
• Committed to the Society’s mission and vision.
• Performs other duties as may be assigned.

QUALIFICATIONS/SKILLS

• Community college diploma in information technology or related program
• 3-5 years’ experience of end user support for the following applications: SQL SERVER, and Cognos, PowerBI
• 3-5 year’ experience with E-Forms, Caseworks is preferred
• A minimum of three years’ experience using Quality Assurance tools including Microsoft SQL server, and Cognos.
• Ability to work independently on time sensitive tasks with minimum direction.
• Excellent clerical, organizational, and analytical skills.
• Ability to work as a member of a team, as well as independently.
• Ability to work within a highly charged environment with confidential data.
• Computer literate with demonstrated proficiency in Microsoft office and proprietary child welfare systems and programs.
• Demonstrates a commitment to, and work ethic in leadership and role models behaviours that demonstrates the Mission, Vision and Values of the Catholic Children’s Aid Society.
• Good written and verbal communication skills, with attention to detail.
• Experience working with Oracle tools would be an asset
• Bilingual French/English is an asset.
• Respectful and compassionate demeanor.
• Knowledge and commitment to anti-oppressive/anti-racist philosophy.

Additional Requirements for this Position:

• Computer literate with demonstrated proficiency in Microsoft office and proprietary child welfare systems and programs.
• Able to affirm and integrate in the delivery of services the Society values which reflect the Agency’s Catholic faith, heritage, culture and traditions.
• At the time of hire, documents required will include:
  • Police clearance
  • Provincial Child Protection Record Check
  • Valid Ontario Driver’s license and acceptable drivers abstract.

The Catholic Children’s Aid Society of Hamilton is committed to having a workforce that is reflective of the diversity of the city of Hamilton and strongly encourages applications from all qualified individuals, especially those who can provide different perspectives and contribute to a further diversification of ideas.

Catholic Children’s Aid Society of Hamilton is committed to ensuring a unbiased selection process that values equity, diversity and inclusion and reflects the Hamilton Catholic community that we serve. 

In order to minimize interviewer bias we have incorporated the following into our selection process:

1. We will have our interview panel score written assignments blind to eliminate bias
2. We will seek out recent examples on behavior-based questions during the interview process
3. We will review a candidate’s lived experience during the interview and when assessing staffing needs
4. We provide accommodations in accordance with AODA and the Ontario Human Rights Code
5. We will hold your application in strict and professional confidence

We are an equal opportunity employer and are committed to building on inclusive process

that respects the dignity and independence of people with disabilities. If you require a disability related accommodation in order to participate in the recruitment process, please inform Human Resources at the time when you are invited for an interview