Job Description

Tasks

• Arrange and co-ordinate seminars, conferences, etc.
• Record and prepare minutes of meetings, seminars and conferences
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Order office supplies and maintain inventory
• Greet people and direct them to contacts or service areas
• Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Respond to employee questions and complaints
• Oversee the preparation of reports
• Oversee development of communication strategies
• Establish and implement policies and procedures
• Assign, co-ordinate and review projects and programs

Personal suitability

• Ability to multitask
• Client focus
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Judgement